I couldn't be more frustrated.
<p>I am a young entrepreneur who just opened her company 2 months ago. With the amazing business deals I heard from Telkom. I thought I should get myself a business package which I called. Was aproved for and paid the installation deposit. I have til this day not been assisted. I changes my office address on the 6th of March and yet no one has come for the installations. So I have been waiting almost two months for a service I was supposed to have received a month ago. I call the call centre number 10213 I never get assisted. Went to visit the Vaal Mall Telkom branch. The lady there couldn't assist me because Elton the technician responsible for my area was not answering his phone. And I was given a date for the 20th of March 2017. We left the store being promised that today this Elton guy would call and get back to me. I have not heard a word from them til now. Now with that being said. I own an Administration company. I work with the Internet and with the phone a lot. Now I thought Telkom would make my life easy. But all they've done is frustrate and inconvenience me.</p>
Good Morning Mahudi ,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good Morning Mahudi ,
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
