I complained about them in August with a overcharged on subscription I don't know anything about, they called me back with the reference ***1 they said they will fix the matter but today the 25

I complained about them in August with a overcharged on subscription I don't know anything about, they called me back with the reference ***1 they said they will fix the matter but today the 25.09.2024 they have debited R1438 on my account I'm paying R209 a month to this telkom it's a ****