1 reviews | Active since Apr 2014
I cannot cancel my line
<p>Please help. I have been trying to cancel my landline since June this year. I have emailed the cancellations department on 5 occasions as requested by Telkom and I have heard nothing. I am being charged each month for a service I have not been using. Please help</p>
Hi andrewjahunter,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
Hi andrewjahunter,
Thank you for your post.
Kindly note that we have sent you an email and await your response so that we can assist you further.
We apologise for any inconvenience caused.
Your reference AI***.
Regards,
Rafeeqah
Telkom Social Media Team
Best regards,
I got a response today from Telkom which was a pleasant surprise. As soon as the problem is sorted i will post here and change my review.
I got a response today from Telkom which was a pleasant surprise. As soon as the problem is sorted i will post here and change my review.
Hi
I have given it a few months, and still after you saying this would be sorted I am STILL being billed by Telkom. This has to be the most rediculous thing ever. Its so easy to get you guys to take money, but man you simply will not turn the service off. WHAT DO I DO???????
Hi
I have given it a few months, and still after you saying this would be sorted I am STILL being billed by Telkom. This has to be the most rediculous thing ever. Its so easy to get you guys to take money, but man you simply will not turn the service off. WHAT DO I DO???????