I cancelled with you yet you invoice me

<p>I am at my wits end, after all that I have been through with Telkom, (see e-mail below), i have been without any service since the 3rd August and after being pushed from pillar to post, i decided to cancel, after paying for the full month of August. Now, i get an invoice, see attached, to say that I owe Telkom? I have e-mail trails, facebook posts, hellopeter posts to prove my issues I had with Telkom and that I have cancelled.</p> <p>Please remove this from my profile!!!!!!!!!!!!!!!!!! I OWE TELKOM NOTHING!</p> <p> </p> <p> </p> <p>To whom it may concern or not<br />I have had a Telkom line with ADSL for just over a year and during this time, I have logged a call 6 times.</p> <p>The last call was logged 3rd August 6CWK030816. This was the straw that broke the camels back. I was called the morning 5th August by a technician that he needs to come into my property. I told him he does not have to enter the property as all my neighbours do not have any service. He refused to listen my suggestion to check the origin and advised me that he will change the appointment to Saturday 6th August. I waited till 3:30 that day with calls to the call centre to find out if the technician will be coming. During the day, I technician did arrive to fix my neighbours line and was VERY abrupt with me when I asked him about mine.</p> <p>Eventually, a technician arrived Sunday 7 August at 13:00 while I was about to go out. I gave him 15 minutes and he returned to say that the lines were ******. He advised I call the call centre to establish when cables will be replaced.</p> <p>This I did on 8 August. The first person I spoke to was Lusanda who advised I take my ID and go to the nearest Telkom store and get an Integrated SIM. This I did only to be told by Tauriq Siers of your store in Adderley street, Cape Town that this service does not exist. Back to the office I went and called Telkom again. I spoke to so many agents being transferred from pillar to post... namely.... Sibisa, Nolwazi, Mkita, Mbali, Lusanda, Monty, Volazi... yes, i document the person i spoke to and the time. None of them knew anything about integrated SIM.</p> <p>Other products were offered to me but none that suits my budget. In another suburb in Cape Town, were lines are ******, these customers were offered a wireless service and paid the same as if they were on fixed, but nobody at Telkom seemed to know about it.</p> <p>I made 1 call to another provider and they offered me a service for R50.00 more and I will be connected within 15 minutes.</p> <p>I am on a month to month with Telkom and refuse to pay anything from next month. For the month of August, I paid R600.00 but only had 2 days of service so I WANT MY MONEY BACK!</p> <p>You have not just managed to chase me away Telkom, my whole road who is affected is signing up elsewhere.</p> <p>I would consider staying if I got a reliable product from Telkom but doubt that I will be connected by 4:30 today when i get home.</p> <p>Cheers Telkom<br />Thank you for not playing.</p>