I cancelled my contract STOP DEBITING MY ACCOUNT!

Dear Telkom<br> Firstly I would like to say that i have LOST ALL FAITH AND TRUST in your service. <br> I HATE calling your call centre. I HATE GOING TO A TELKOM STORE. Your customer service is pathetic. From the first day i signed up for my ADSL contract I Have had issues. I think this is my 10th complaint this year!!! This is crazy! <br> Firstly I cancelled my adsl contract on the 25th April at the Cresta Telkom store.. please do something about this store, the agents there are completely confused. I cancelled my ADSL not my phone line and for two weeks straight my line was off. Eventually, after complaining on Helepeter, my line was reestablished.<br> But I was surprised to find that telkom has still debiting my account for this ADSL contract when I had cancelled 6 Months ago. <br> Please refund my money!!<br> And please do something about the workers at your cresta store. There are no labels on ques and there is no one at the door to advice you on where to wait for assistance. Is it fair for a a person wait for 30 minutes to be assisted only to be told you were waiting in the wrong Que.?<br> My ref no is ***A<br>