LR
Lunga R

1 reviews | Active since Feb 2014

08 Jul 2015, 14:40

I CANCELLED MY ACCOUNT

2 MONTHS AGO I CALLED TO CANCEL MY ACCOUNT, WHICH THE LADY I SPOKE TO SAID IT SHOULD BE DONE BY THE FOLLOWING MONTH WHICH WAS LAST MONTH (JUNE), I WAS BILLED LAST, AND I TRIED TO CALL 10210 I HELD ON FOR 30 MINUTES NO ONE ANSWERED.<br> <br> THIS WEEK I WAS BILLED AGAIN, I HAVE BEEN TRYING TO CALL THIS NUMBER 10210 WHICH NO ONE EVER ANSWERES, AND I CALLED THE BRANCH IN BELLVILLE, N1 CITY, TABLE VIEW NO ONE ANSWERS.<br> <br> I JUST WANT THIS FIXED, I CLOSED MY ACCOUNT I DONT KNOW WHO MADE A MISTAKE, BUT I SHOULDNT SUFFER FOR IT.<br> <br>

0
Replies (1)
Telkom
Telkom's reply08 Jul 2015, 16:32
Official
Hello lunxsta153,

We regret taking note of your experience. This matter will be assigned to Back Office and they will contact you.

Your social media reference number is SM123990.

Regards,
Joshua Mnisi
Telkom Social Media Team