RP
Robert P
1 reviews | Active since Jan 2016
24 Jan 2016, 10:36
I can't cancel my contract
I have been in contact on 3 previous occasions regarding this issue through various channels. <br> <br> I cancelled my account over 3 months ago (October) in the Claremont Branch (They said it would take 30 days) - Account Number: ***. I have already overpaid a month during December and I am still getting billed. I have moved overseas so please don't call my cell phone and would just like my account cancelled and to stop getting billed. <br> <br> Please advise on further steps. <br> <br> Thanks!
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Telkom's replyOfficial
24 Jan 2016, 10:51Hello Robert_Pirow,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM188308
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM188308
Regards,
Hilary
Telkom Social Media Team
Telkom's reply24 Jan 2016, 10:51
Official
Hello Robert_Pirow,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM188308
Regards,
Hilary
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is SM188308
Regards,
Hilary
Telkom Social Media Team