RM
Rembuluwani M
1 reviews | Active since Jun 2015
14 Sept 2015, 13:17
I bought a Samsung A5
hello peter <br> <br> i took a cellphone contract in much at telkom mobile store in alberton , Samsung A5 . it only work for only two a months after that it stop working . i took it back to the shop and they it to the assessor. the results came back as the phone has liquid inside and it cannot be fixed. the worse thing was that the phone never fell in the water or have any contact with water.<br> <br> now am paying for a contract of phone that i don't have and they don't wana give me any new phone , now am left with just a sim .<br> <br> i don't know what to do at this position but i feel that the way my contract is been handle it is not fair<br> <br> i will appreciate any inputs of help ,
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
14 Sept 2015, 15:41Hello machidze,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM145456
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM145456
Regards
Luleka
Telkom Social Media Team
Telkom's reply14 Sept 2015, 15:41
Official
Hello machidze,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM145456
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM145456
Regards
Luleka
Telkom Social Media Team
