DB
Dawid B

1 reviews | Active since Oct 2016

29 May 2017, 12:05

i bet system error is the only words they know

<p>Reveiw nr4. i keep hearing sorry for the inconvenience and that they are still working on this but when you call to follow up on the order the excuse remains the same. our system is down, our system is slow, our system this and our system that. i am still struggling that my line is just taken of a junction line to a normal line. which was telkom's fault in the first place. then i need to start the struggle of getting my line migrated to DSL. After asking this from the get go. ANd i would bet anything the moment i ask them to do that they are going to tell me sorry but this order is stuck our system is slow or down. sorry for that. we must wait for the IT, or we muyst wait for this or that.... i would give anything for someone to take this case and just take the responsibilty to phone who ever needs to be phoned and just have my line sorted and DSL Ready before end of the day but after *****ing up so many times with this order and wasting so much of my time with dumb excuses no one is still giving this all their attention to just sort it out. and from what i was told by telkom themself it is not like a tech needs to be sent out or anything. it is just 2 system moves to be made. not much to it but no one seems to be able to get the ones responsible for it to just get a move on and do it. i am so completely dissapointed by the service i received so far.</p>

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