I app**** for SIM card only 3 weeks ago

I app**** for SIM card only from telkom in menlyn on the 31st March. The deal was a 2.5Gb data for 24 months. At the time of application I already had a pending contract application for iPads at istore under telkom. Because of that reason my data application could not be processed at that time. The sales person took all my required documents, made me complete the forms for the application.He then told me that because the other application I did at istore was sent for credit record then this new one will not be processed. But he assured me that as soon as the one from istore gets approved this one for data will definitely be approved with the SIM card being active the same time. I then said that's very good we can go ahead with it since it will activate itself automatically once the istore application was approved.He then gave me a nano SIM card pack and told me it will start working after 3-4 days. 3-4 days passed by and yet my SIM card never gets to be active.The contract from istore got approved 3 days after this application but yet no activation.I went back to the Telkom on Tues the 14th to enquire, I was then told they will call me on Wed 15th. I'm yet to get a call from them