i app**** for an upgrade of my contract

I went to the telkom centrion store to apply for an upgrade of my contract. That part was average and i was help with the paperwork and this was the begining of October. For 2 weeks i haven't heard anything even after going to the store 4 times. So i decided to get hold of cell direct(part of Telkom) after which cell direct said they had stock on a different package which i decided to go with since they had stock. So now it nearly 3 weeks later and when i now get hold of them there is suddenly no stock. This is the worst service i have recieved from all the companies i have delt with, first the lie of having stock and then the actual holding on to speak to a consultant. I recommend u never deal with telkom.