1 reviews | Active since Dec 2015
I app**** for a samsung galaxy note 5 on 30th oct!
I went on the 30th of October at Telkom Mall@red to apply for a Samsung galaxy note 5. there they told me they couldn't introduce my application in the system because they didn't have Note 5 in the stock and that they would keep my form and introduce it during the week. <br> <br> They called the next Tuesday to tell me they introduced it and that I would get it on Friday the same week. since then they never called me back. I went there on Saturday they told me to wait because the central office was still checking my application. I went there the next Saturday, same story. next Saturday same story. <br> <br> during all those weeks, I tried to call their contact number: *** it always ring they never pick it up. Guys, I called more than 25 times since I introduced my application. they have never answered even once! <br> <br> One of the saturdays, one guys working there told me:\Oh the phone? it's in the manager office
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
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Your reference number is: SM176992
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM176992
Regards
Narriman
Telkom Social Media Team
