I am waiting for someone to FIX my line!!!!

<p>Dear Telkom</p> <p> </p> <p>I am sick of your terrible ability to resolve a problem. For TWO weeks now I am unable to perform my duties for work due to YOU'LL unable to rectify my problem.</p> <p> </p> <p>I have phoned several times and have made numerous faults (references will be given). You open the fault, you call later and resolve the fault/ send a technician out who resolves the fault, thereafter 10 minutes-3 hours later the fault is back - by then, you guys hastily CLOSED THE FAULT (despite you lying to me it's still open should it recur).</p> <p> </p> <p>What useless service is this?! You lie to customers? Even your supervisors lie they will deal with the problem (out of two supervisors I dealt with i only recorded "Lungile's" name - called at 10.36am 26/06/16).</p> <p> </p> <p>If you actually bother to look at this and deal with the problem before Tuesday 28/06/2016, I will not go ahead and publish this entire thread on social media platforms as well as report this matter to ICASA.</p> <p> </p> <p>The problem - I have a line that is registering a download speed of between 0.11 and 0.85 (on a good day)....my line is 4meg. </p> <p>References:</p> <p>1)525CNK170616</p> <p>2)402CNK210616</p> <p>3)359CNK240616</p> <p> </p> <p>I am dead serious about laying a complaint with ICASA should you not resolve this problem urgently and with delicacy.</p> <p> </p>