* I am unable to cancel my mobile contract with Telkom!!! Can ANYONE Help!!!

In May 2015 (ie almost 3 years now) I took out two contracts with Telkom Mobile, The one contract is for a Samsung Tablet with 2.5GB of data monthly and the other for a Hauwei Router for 1 GB monthly data.

The Samsung device that I was given broke down 4 months into the contract and I decided it will be too much hassle so i simply left it used and patiently waited for the contact to end. This means that I have simply been paying for a service which I was not enjoying whatsoever.

The contract expired in May last year ie 2017 and I have been trying unsuccessfully to cancel both contracts. Despite numerous cancellation forms sent in and weekly calls to their call center, the two contracts are yet to be cancelled and money is being deducted monthly from me. I am so frustrated I don't know what to do!!!

Please has anyone been through this kind of situation with Telkom before? and could you please help me by telling me how you went about things