1 reviews | Active since Nov 2011
I am trying to cancel my business line.
<p>Last week I phoned Telkom business call centre and was given the following email by 'Siyanda' to send documents to cancel my business line: ********** The email bounced. Then I phoned again but I was kept waiting for half an hour and was not put through to a call centre agent. Then I went on the telkom website to try and find out which email needs to be used to cancel my business line. I opened a chat line but there was no response. I sent an email via the talkom site but there was no response. Please help.</p>
Good Morning Dr Deena,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good Morning Dr Deena,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
I am still being charged for this non operational business line!
Please help.
I am still being charged for this non operational business line!
Please help.
