1 reviews | Active since Sept 2016

13 Jan 2017, 08:27

I am taking this legally now!!!!!!!!!!!!!!

<p>after four months of compaints and money been taken from me and no1 bothering to call me i am now forced to take this legally. i have begged and pleaded for a call back many of times. you way of dealing with complaints is useless. no one can actually give me a call to even tell me they working on this issue. i have logged many hellopeter complaints and you just reply with the same useless message but no1 calls me.</p> <p> </p> <p>i am now done begging for service. i have now cancelled my debit order until i am compensated for the months that you have not provided the promised service to me. you have ****** money for me because you have prmoised that this service or issue was sorted out and it wasnt then have the nerve to charge me for it. once i have cancelled this i will be contacting my lawyers and i will be taking telkom to court. all the calls are recording i have proof of all the complaints i have logged and i will sue telkom. you have now waisted my time and money. i cannot believe that after all my 100s of calls not one person cared to give me a call back. after i was promised by managers not one actually called me back. i am now done with telkom. you service is useless. i will now see telkom in court and i will make sure the people that are responsible get what they deserve for not giving a loyal customer the service they promised.</p> <p> </p> <p>my case number is ********** 1</p>

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Replies (1)
's update19 Jan 2017, 11:33
Reviewer Update

so much for urgent attention as telkom does not care that i have cancelled the debit order and have taken this legally. i have given you enough time, but no one had the decensy to give me a call. your service level is pathetic and it is disgusting how you would treat a client of yours. i refuse to have anything to do with telkom and i will make sure none of the people i know will be referred to you.

i am done trying to beg and plead for assistance. i refuse to give telkom a cent. i really wish you bring lawyers for me.

i wish that someone could step up and be a man and call me back.