TB
Tendai B
1 reviews | Active since Mar 2016
01 Apr 2016, 14:01
I am still being Billed for a Cancelled Contract
Hi,<br> <br> I complained here in Hello Peter that my contract had not been cancelled - Ref SM213864. I then went to visit a Telkom store at four ways mall to check if this had been done. The lady advised that the contract had now been cancelled. Last night I get billed again for the same contract that I complained about and that supposedly should have been cancelled. <br> <br> This is the third month I am being billed for a service I do not have. Please can you cancel this contract and reimburse ASAP.<br> <br> Thanks
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Replies (1)Telkom's replyOfficial
01 Apr 2016, 15:38Hello goons09,
Sorry for the inconvenience. This query will be escalated and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the inconvenience. This query will be escalated and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply01 Apr 2016, 15:38
Official
Hello goons09,
Sorry for the inconvenience. This query will be escalated and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the inconvenience. This query will be escalated and our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
