TB
Tendai B

1 reviews | Active since Mar 2016

01 Apr 2016, 14:01

I am still being Billed for a Cancelled Contract

Hi,<br> <br> I complained here in Hello Peter that my contract had not been cancelled - Ref SM213864. I then went to visit a Telkom store at four ways mall to check if this had been done. The lady advised that the contract had now been cancelled. Last night I get billed again for the same contract that I complained about and that supposedly should have been cancelled. <br> <br> This is the third month I am being billed for a service I do not have. Please can you cancel this contract and reimburse ASAP.<br> <br> Thanks

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Replies (1)
Telkom
Telkom's reply01 Apr 2016, 15:38
Official
Hello goons09,

Sorry for the inconvenience. This query will be escalated and our consultants will be in touch to advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.