I am so frustrated that I want to cry!!!!!

<p>I am writing this post because I am in the Service Delivery and Customer Support industries and I sadly subscribe to and pay Telkom Mobile monthly for a service which is sold to patrons, unknowingly entering the life consuming, endless gloomy pit which is "Telkom After Sales Support".</p> <p> </p> <p>I have had many an experience with countless Service Providers, small, intermediary and large, and I have had none so deeply unsatisfactory and excruciatingly unsettling as I have had with Telkom Mobile over the course of the past 6 - 7 weeks.</p> <p> </p> <p>Via the “My Telkom” Portal, I have been able to manage my own account for the most part, but, as I stepped into the ShowMax dust storm, I have had no luck in fixing my account, being billed twice in one month for ShowMax @ R396, which is supposedly not aimed at using your CAP, which it does @ R736/month , rendering the service agonizingly useless.</p> <p> </p> <p>I am so frustrated with this level of “lack of service” and the vanishing of Customer Care, that I have no intention on paying for the remainder of my contract.</p>