I am so DONE with Telkom's disgusting service

For the second time in 4 months my Telkom landline and ADSL line has been down for almost a month - to date, goodness knows how much later they will not be working. I reported the faulty lines on 10 March, it is now 21 March - 12 days later and there is absolutely no sign that any service will be restored soon.<br> <br> My reference is 654CRK100316. For goodness sake, will someone in management please try and do something about this or is this just the usual lousy service we accept in South Africa. I'm so over Telkom.