I am sick of this

This is probably my 3rd if not 4th complaint regarding Telkom, this month I was contacted again by Lindani Shusha (LR) from Telkom Park,92 Oak Avenue,Highveld Park, Centurion which yielded no positive feedback as I am still complaining about a sim card I don't have for the tablet that I received in Nov and the fact that on my invoice I am noted as Mr and not Miss. I did hold back this months payment as I feel that I am being unfairly treated by Telkom. How can I have so many complaints that do not yield any positive outcome. Now I mentioned in an email to Lindani as to were the sim card can be delieverd, also advised that should we not receive the sim card I will hold back on payment, I will also report the matter to the Ombuds...Now I know some1 is going to call me after this and promise me heaven and earth...and tell me that they are looking into the matter...I don't want that anymore. What I have picked up in the last month is that customer service is not a priority and if that is the case they have missed the whole point. <br>