PG
Pamela Groenewald/Lamont

1 reviews | Active since Mar 2013

30 Apr 2015, 12:27

I am shocked!!!

I have been waiting roughly two months for my line to be transferred from Gauteng to Port Elizabeth, and no technician was at my house. Upon speaking to the technician on *** he screamed at me and told me I wasted his time and proceeded to hang up the phone while I was trying to talk to him.<br> I will be transferring my service to Neotel! I am shocked beyond words at the lack of customer service I received from Telkom!<br> I will never do business with Telkom ever again!

0
Replies (1)
Telkom
Telkom's reply30 Apr 2015, 15:46
Official
Hello pamelagroenewald,

We regret the manner our technician has handled the matter. Be assured that an investigation to this incident is currently underway. We will have one of our field technical team to contact you and assist further.

Enjoy your day!

Your Social Media Reference number is SM107384.

Regards,
Joshua Mnisi
Telkom Social Media Team

Best regards,