I am residing at Clara Park flat number 604 Pretoria and I requested Telkom to come and install wifi in my flat and when they came the found out that there is no Fibre lines and they phoned me as I was at work to tell me that they will not be able to ins

I am residing at Clara Park flat number 604 Pretoria and I requested Telkom to come and install wifi in my flat and when they came the found out that there is no Fibre lines and they phoned me as I was at work to tell me that they will not be able to install wifi in my flat as there are no fibre lines and this happen early this year around March and April. Then they generated invoices though they did not install wifi. They started deducting my money in June2025. June they deducted R385.00 and I reversed it through my bank. July they deducted R409.00 and I reversed it through my bank. The bank charged me R50 for reversal. Then in July they sent me an invoice of R1620.15. Now in August they took R1620.15 and I do not have their wifi in my house. Please help me to tell Telkom to give me my money back. This is too much as I never had their WIFI in my house.