JV
Jerome V

1 reviews | Active since Nov 2016

15 Nov 2016, 13:57

I am requested to install a Telkom line which I must then rent from Telkom

<p>Telkom (eventually) sent out a technician to my home who could not locate a line. I am now being asked to get hold of an electrician (Telkom also could not refer me to anyone) to lay pipes and install a line into my house. This does not make sense, why my I incur costs to have a Telkom line installed then I have to pay a monthly rental fee to rent said line from Telkom. </p>

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Replies (1)
Telkom
Telkom's reply16 Nov 2016, 09:11
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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