I am having endless problems with Telkom.

Akhona Ndlebe is the person i had to deal with, who bluntly ignores my questions, takes forever to respond, and is no help what so ever. I have been trying for days now to have my Internet sorted ever since a cable sabotage in the area, after giving ample time to repair i login to see if the cable was repaired in which it was and i am still without internet and paying a big amount for a service that isnt there. My internet had been working 100% before the cable sabotage and no they expect me to pay for a call out fee to come and check the problem. this is unacceptable as it was working fine before the problem in the area.

Is this what telkom expects from their clients when the issue is on their side? Disgusting service and this isnt the first time, hence my complaint now....