AB
Anna-Mart Burton
1 reviews | Active since Sept 2015
17 Feb 2016, 20:38
I am getting really frustrated now!!!
I am really so dissatisfied, I have reported this line directly to Telkom 5 times as well as once on Hello Peter now!!! Keagan have told me that they have taken note of the fault, that the issue is cable theft AND that they have marked this problem as URGENT. WELL now it has been yet another week and still the cable has not been replaced or repaired!!! <br> <br> I REALLY TRUST THAT THIS PROBLEM WILL BE ACTUALLY ADDRESSED NOW, AS THIS IS REALLY GETTING A GREAT PAIN FOR I PAY THIS ACCOUNT EVERY MONTH AND FOR 3 MONTHS NOW I HAD NO USE FOR IT!!!
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Replies (1)Telkom's replyOfficial
17 Feb 2016, 21:12Hello annamart,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Telkom's reply17 Feb 2016, 21:12
Official
Hello annamart,
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Regards
Ruksana
Telkom Social Media Team
