I am done with you guys!

Since the 10th of March 2016 I have been struggling with my internet that has not been working. My adsl did not connect. This was \resolved\" by reconnecting my line in the box outside our complex on the 21st of March 2016. The line worked oke for an hour and then the line went from a 10mb sync down to under 1mb sync. I confirmed with your social media team that my line is not yet fixed and until today (24/03/2016) my line is still unusable. please note that I would like to cancel all of my subscriptions with Telkom immediately! I have been trying to cancel but there is no clear way of cancelling my services. Please also note that I am putting a stop order on your debit order for this month as you have not been providing the service I am paying for. I am more than willing to take this up with the CPA if you have any objections against this. Please contact me ASAP to get my services cancelled. I am fed up with this level of incompetence!"