AS
Amy S
1 reviews | Active since Apr 2015
03 Dec 2015, 15:58
I am Billed incorectly!!!
I went to upgrade at Menlyn and told the guy I want to change to UNLIMiTEd package and he changed me to UnLimited LItE!!!<br> I went back to telkom and said they made a mistake i am NOT on unlimtted but on unlimted light!<br> They changed it and then end of the month I received a bill of R4000 and month havent even started!!<br> <br> Can someone please let me know how can I communicate with billing department???<br> <br> I will NOT pay for a mistake that someone else made!!!
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Telkom's replyOfficial
03 Dec 2015, 23:19Hello Bolla005,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174523.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174523.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply03 Dec 2015, 23:19
Official
Hello Bolla005,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174523.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM174523.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media