I am being charged for nothing.

I App**** for 1 showmax account and has never received a "token" or whatever they call it. Now I am billed for 2 showmax accounts of which I have never been able to even log into. I have tried without success to close both subscriptions without success. In the meantime Telkom is taking money from me for a service that I am not able to use and 1 that I have not subscribed to. Bottom line... I want my money back and "showmax subscriptions" canceled. Telkom are you *****ing my money?