1 reviews | Active since May 2015
I Am At My Wits End With Telkom
I have had endless issues with my landline and ADSL and Telkom just don't seem to care enough to resolve the issue!<br> <br> I have logged multiple calls, the technician arrives looks at the pole, says he will be back then is never seen again.<br> <br> Constant calls to their call centre has only resulted in false promises which has led me to become quite abusive when calling them.<br> <br> My wife is an IT specialist who works from home, she has not been able to work to her full potential resulting in huge financial losses.<br> <br> My son at University and daughter at school have not been able to research their required assignments due to the lack of internet connection.<br> <br> Online subscriptions we have in place are inaccessible but still need to be paid.<br> <br> And I am still charged for a Telkom service which I do not have.<br> <br> I do not know where else to go to resolve this!<br>
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178120
Regards
Narriman
Telkom Social Media Team
Thank you for making contact with us. We apologise for the frustrations you have experienced.
This response serves as confirmation that your query has been received and we will provide feedback as soon as possible.
Kindly confirm your ID number, the service number affected, and any reference numbers previously issued regarding this matter. You can e-mail this information to ***.
Your reference number is: SM178120
Regards
Narriman
Telkom Social Media Team
