Hurry up and wait more than 40 days to cancel my account

<p>I have given more that 30days notice and 4 emails later to cancel my Telkom account.</p> <p>All I get back as a response is “Dear Customer,</p> <p>Thank you for the e-mail sent to Telkom Billing enquiries.Your request have now been escalated to our Retention Centre for a speedy resolution, we apologize for the inconvenience.”. So today I phoned the accounts department to find out whats going on and they put me thorough to technical, technical said I must phone the cancelations department, and they said I must phone accounts so I’m back where I started what the hell is wrong with you Telkom don’t you have s****ed people anymore!? I need this sorted out asap, becase im not going to pay you one cent more, . i have followed the correct procedures and sent you the correct documentation, and I have a email trail to proof it,</p> <p> </p>