JT
JOLENE T

1 reviews | Active since Jul 2013

20 Apr 2016, 14:20

HUMILIATED AND DISGUSTED

Good day ,<br> <br> i am writing this complaint about the fact that Telkom's service is pathetic and unacceptable.I Logged a case on the 22/03/2016 , The case is still being attended to after they told me that the case will take WITHIN 7 days to be resolved , its almost a monthlater... And still Nothing has happend since then !!!! They suspended my line because i refuse to pay for *****elent transfers that's been added to my account!!! How can they suspend my line if the is an open case being \attended\" to for such a long time ? whenever i phone they keep telling me the case is being attended to!!! This is ********!!!! I DONT GIVE A **** WHAT TELKOM IS GOING TO DO NOW BECASE IM TAKING MY BUSSINESS ELSEWHERE , I DONT CARE TO PAY YOU , AND WHEN EVER THIS GETS RESOLVED I WILL STILL NOT GIVE A **** AND TELKOM CAN LICK MY ASS FOR PAYING THE BILLS AS I WONT!!!!! THIS JUST ALL BECAUSE OF TELKOM BEING AS USELESS AS THEY ARE !!!!!!<br> <br> I am sick and tired of TELKOM !!! YOU DONT GET MORE USELESS THAN TELKOM!!!! INFACT THIS IS MY 3RD COMPLAINT , I STILL HAVENT RECEIVED FEEDBACK FROM MY 1ST COMPKLAINT!!!"

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Replies (1)
Telkom
Telkom's reply20 Apr 2016, 19:18
Official
Hello JoleneTrollip123,

Thank you for making contact with us again

This response serves as confirmation that your query has been received and is currently under investigation, we will provide feedback as soon as possible.

We do apologize for any inconvenience we have cause to you.

Regards
Telkom Social Media Team