Huge billing error!

There is a huge problem with my TELKOM account! I want to know why I have been billed again for months that I have already paid.

I received my latest account, and as the amount was really huge, I asked for a specified bill. The period covered on the bill in question is supposed to be from 25 July to 24 August, On the specified bill, calls from 23 May to 24 July still appear. I have ALREADY paid the received bills for the period 23 May to 24 July, so why I am being billed for these calls again??? The amount in question is R331-16.

I tried to phone 10210, but that is just hopeless. I do not have the time to wait forever and a day, waiting for a consultant to help me. I have to do something called WORK! Can Telkom please sort out this bill???

Account number: ********** 34