SP
Sean P

1 reviews | Active since Mar 2018

11 Mar 2018, 14:39

Huawei watch 2 ??

I upgraded to the Huawei p10 on the 18th of Feb, the contract includes a Huawei watch 2 which i still haven't received due to there apparently being no stock. Although the watch was advertised as being "free" with the phone, the contract is R100 per month more than a contract for the phone by itself was at the time of upgrade. Therfore i would appreciate it if you can sort it out and get my watch to me as soon as possible as I'm expected to pay for a product I didn't receive.

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Replies (1)
Telkom
Telkom's reply03 Apr 2018, 07:19
Official

Good morning Sean

Thank you for making contact with us

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,