1 reviews | Active since Jul 2016

01 Sept 2017, 07:31

Huawei P9 Lite

Good day. Yesterday I received an sms from telkom to complete a survey and stand a chance to win a Huawei P9 Lite cellphone. I had to dial *120*168# to complete the survey. Very excited I dialed the number only to find that the competition is closed. I view this as false information and advertise things that have subsequently closed. When I have no clue. However based on this I hold telkom responsensible for misleading me. I want to be compensated for the full prize with all it's accessories. I am truly embarrassed and disappointed as telkom became my favorite mobile network.

0
Replies (3)
Telkom
Telkom's reply07 Sept 2017, 09:54
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,

's update14 Sept 2017, 07:24
Reviewer Update
Good morning, as of today's date I have not received any positive response from you. Kindly advice the status of this long overdue matter. Eddie De Souza
's update21 Sept 2017, 08:10
Reviewer Update
This is horrific. When can I expect this matter be resolved? Wow! Telkom get up and be of service to your clients please