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Prudence M

1 reviews | Active since Apr 2011

29 Nov 2017, 12:15

Huawei mifi router, NONSENSE

App**** for the router online.Got it a week later,no problem.The issue I have is connectivity.I hv went to the store,did online chatting to help but nothing works.One minute,the connection is there then it fails to load a webpage saying that I'm offline whereas the software and signal light says all is okay.I have had enough.I need the contract cancelled and the router collected

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Replies (12)
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Prudence M's update07 Dec 2017, 07:10
Reviewer Update
And den U get a statement for someone else so I wonder,what other information is TELKOM leaking to others?
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Prudence M's update04 Jan 2018, 09:06
Reviewer Update
I complained about being wrongfully billed and now they want me to pay for their mistake.This is ka****!!!!!!!
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Prudence M's update11 Jan 2018, 15:58
Reviewer Update
Does it make sense for one to have 10 gb night surfer n yet take out a 500 mb night surfer contract? I don't know whose details got mixed up with mine n I wonder how?
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Prudence M's update15 Jan 2018, 11:31
Reviewer Update
Then I get billed for 3 months or so but I have been with them for that long and mind you,I had the contract cancelled and they said the contract cancellation takes 21-30 days.Lodged the cancellation on 29/11/2017
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Prudence M's update23 Jan 2018, 07:09
Reviewer Update
Affadivit done as requested and emailed to ********** and **********
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Prudence M's update23 Jan 2018, 18:00
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Then the email sent bounces as their ********** mailbox is full
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Prudence M's update29 Jan 2018, 15:41
Reviewer Update
Mifi router finally collected.Now lets see how quickly this chapter is closed
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Prudence M's update22 Feb 2018, 10:53
Reviewer Update
Still getting invoices even though the account(s) have been closed.David Govender is in charge
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Prudence M's update01 Mar 2018, 16:38
Reviewer Update
Got an sms to say case is resolved but which cos apparently I have talk billing from which contract cos I only took out a mobile data contract and the simcard was barred so that I don't make calls or go over any data that I didn't have. Person in charge is David **********
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Prudence M's update16 Mar 2018, 05:47
Reviewer Update
Money is still being debited from my account
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Prudence M's update19 Mar 2018, 09:55
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The router was collected on 29/01/2018 and magically from 01/02/2018 it made calls.This calls for SAPS case filing
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Prudence M's update24 Apr 2018, 17:03
Reviewer Update
Spoke to Charlene Ncube on 06/04/2018 ref. ********** 4.Still waiting for her call even today