CD
Chris D

1 reviews | Active since Apr 2010

16 May 2016, 12:23

HUAWEI MATE 7 FAULTY HANDSET - TRJ017200

<p>*** I received a new and 3rd handset from Pretoria and it appears also faulty. Have tried to contact Alvin Nayager whom I spoke to initially on 12 May 2016 and now he refuses to answer any of my questions and Im sitting with a faulty handset once again. Tel: *** or *** does not connect to Telkom but Ingram Micro not sure how that is suppose work. Cellphone number *** and *** does not get answered as he is clearly trying to avoid me as not to get this issue resolved. Find him in that case very ***********. Mr Riedewaan from Telkom store kenilworth centre have tried is utmost best to assist me in this case which I admire and highly appreciate but the device management in Pretoria is lacking in professionalism.</p> <p>Can someone please supply me with acellphone that can perform the tasks it is suppose to do??</p> <p>Reply URGENTLY.</p>

0
Replies (2)
CD
Chris D's update16 May 2016, 12:28
Reviewer Update
This has now gone too far and has stuffed up my entire day for work as I had to cancel all my commitments for the day.
Telkom
Telkom's reply18 May 2016, 06:57
Official

Hello Kisnet

The query has been escalated to the device management team fo further assistance.

Regards

Noleen

Telkom Social Media Team.