MR
Moshome R

1 reviews | Active since Jul 2013

28 May 2015, 08:19

Huawei E5330 + Free SIM & Connection on SmartInter

2015/05/28 Telkom continues to send me bills through their collections company Nudebt collects.<br> My bank account continues to be debited.<br> My Mobile Wi-Fi contract account is supposed to be terminated as was discussed with Telkom in the period of January 2015 until to day with no actual solution.<br> I called Telkom countless times and have been assured and promised that the account will be closed and that my name will be removed from their collections list by Telkom's agents.<br> <br> I have no faith in Telkom.<br> I do not want to be their client I am disgusted by the way they have treated my very simple case.<br> Accepting their product has become an inconvenience on my part.

0
Replies (1)
Telkom
Telkom's reply28 May 2015, 09:17
Official
Hello moshome,

Thank you for bringing this matter to our attention.

We are currently liaising with our Collections Team for further investigations and we will revert back to you with feedback.

Your Social Media reference number is SM113939.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo Mongale
Telkom Social Media Team
***