Huawei E5330 + Free SIM & Connection on SmartInter

Telkom won't cancel my contract. Service not rendered as advertised. <br> <br> I bought a Contract from Nicollete Ganesh, TM Outbound | Aegis BPO Holdings South Africa Pty Ltd, on 18/11/2014.<br> My bank account was debited R129 in November 2014, I was supposed to receive product in 10 days.<br> After a lot of email and phone calls I received and used the contract for 2 weeks from 06/01/2015 to 21/01/2015<br> The product does not work as sold to me, No Telkom Network in my house.<br> I cancelled contract on 21/01/2015.<br> 2 X Technician came to test network at my house in March at different times and both found no network coverage.<br> Telkom knows that I have cancelled contract and that the product does not work and continues to bill me for services I am not using to date. <br> They have sent my details to attorneys for collection.<br> Their call center is sending me from department to department as I try to resolve this.<br> Their response time is very slow up to a month at any time. <br> No one on their side is taking responsibility for the cancellation, I can't even reach a number I have for that department ***.<br> <br> I do not wish to purchase any Telkom products in the future.<br> <br> <br>