lD
lusanda D

1 reviews | Active since Nov 2016

22 Nov 2016, 16:20

Huawei 500mb & 5gig data

<p>took the contract with cell Direct on the 8th of Jugly on behalf of Telkom. the device was only activated on the 20th september.</p> <p> </p> <p>I was promised the big deal.....and little did I know I was signing up for ****. the big deal promised 500mb anytime data and 5gig data at the comfort of myour couch anytime of day. </p> <p> </p> <p>now Imy told I have to go to areas with hot spots to access the 5gig data. </p> <p> </p> <p>is it my fault that the sim activation was done 2 months after I recieved device and it was after the Big Deal promotion was over. </p> <p> </p> <p>why must I pay for inefficiencies of Telkom? </p> <p>I need someone to fix this. </p> <p> </p>

0
Replies (3)
Telkom
Telkom's reply23 Nov 2016, 09:15
Official

Thank you for your post.

As per our telephonic conversation, please be advised that your query has been sent to our Sales Team.

Your reference number is ***3.

We apologise for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,

lD
lusanda D's update07 Dec 2016, 11:01
Reviewer Update

issue stI'll has not been resolved!!!!!

lD
lusanda D's update07 Dec 2016, 11:01
Reviewer Update

issue still has not been resolved.