ZJ
Zane J
1 reviews | Active since Sept 2013
16 Feb 2016, 12:14
HP Laptop not available
Tried to get a HP laptop on contract with Telkom and went in store only to be told that they Don't have that laptop available, even though it was on Display. I then tried the online route. A consultant gave me a link ( [URL Removed] ) For the deal i wanted and i then app**** for it online. About a week later i got called back stating that they do not sell laptops online and that i should go in store. I then contacted one of their agents (Hophney) via their website whom then advised that she cant be of any assistance; couldn't locate a store with the deal for me nor could she put me in contact with someone who could help. She advised that i would have the \honour\" of locating a store myself."
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Replies (1)Telkom's replyOfficial
16 Feb 2016, 13:35Hello Zane93,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201332
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201332
Regards
Luleka
Telkom Social Media Team
Telkom's reply16 Feb 2016, 13:35
Official
Hello Zane93,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201332
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM201332
Regards
Luleka
Telkom Social Media Team
