How useless is Telkom
<p>I can't believe the service I am getting from telkom. On the 24th of April 2016 I contacted telkom and ordered a new installation for a telephone line. Since then I have been given dates the installation will be done and every time the day comes and goes with no feedback or any contact from telkom. I have to phone every time the day after to find out why my line is not installed yet and no acceptable reason could be givin why nothing is happening. Yesterday my installation would have been done again and nothings been done yet again. Im already paying mweb for an Internet line that should have been installed a month ago I am going to take further action if this is not rectified ASAP. My Reff for this poor ridiculous service is 857575</p>
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Telkom's replyOfficial
25 May 2016, 16:10Hi frans-smith
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply25 May 2016, 16:10
Official
Hi frans-smith
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,