How to cancel my Telkom Land line

Since 26 February 2016 I have been trying to cancel the Telkom service to 22 <br> van Deventer street, Brits.<br> <br> I spoke to the call center at 10210 and followed the instructions, by sending emails to [Email Removed] and waiting for the automated reply that the Email was received. Double checked the Email address and resend the request to said address. thought to use the chat function with no results. phoned the call center again spoke to a very friendly operator named Ann. That told me to resend the Email and that an automated response will be send .Up to now I have not been able to cancel the line and services related to the line. the business has closed down and now I am left paying for services to used, due to bad customer service.