1 reviews | Active since Oct 2016

13 Aug 2018, 12:50

How to cancel a telkom fixed line service??? ??? ??? ???

I need to cancel my telkom fixed line service. I have done so via the Telkom web page. The response was to first cancel with Afrihost which is my ISP (refrence - ********** 4) Afrihost has now cancelled my ADSL line and I tried to re-submit cancellation.

I am not able to do so as I get a message telling me I have already requested cancellation.

I was explicitly told to resubmit. Please advice.

Regards, Jannie

0
Replies (2)
's update18 Aug 2018, 12:51
Reviewer Update
Thanks, I will appreciate.
's update22 Oct 2018, 10:55
Reviewer Update
Good day Gerard, I got a repsonse from Telkom that they need one calender month for completing the cancellation of service. Howvere it is still pending? Can you please advice? Regards, Jannie