1 reviews | Active since Mar 2017

01 Mar 2017, 08:33

HOW THE HELL DOES TELKOM RUN THEIR BUSINESS!!!!!!!

<p>I have been waiting since the 14/02/2017 for my line to be fixed. Everytime I phone I get a different answer. Day before yesterday I phoned and they guaranteed that my line would be fixed by the 01/03/2017. Today I phone to confirm and now I get told that it is still at the freaking testing center!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! AND THERE IS NO WAY FOR THEM TO GET HOLD OF THIS FREAKING TESTING CENTER TO FIND OUT WHAT THE HELL IS GOING ON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So now I still wait!!!!! I even know my reference number off by heart! I just want my line fixed and I want some urgency and customer satisfaction from Telkom. We pay and then they take their time!!!!</p>

0
Replies (1)
Telkom
Telkom's reply01 Mar 2017, 12:04
Official

Good day Laura,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team