How on earth do I cancel my products?!?!?

I am trying to cancel my ADSL and Voice line which is simply impossible. There is no option and when i finally got hold of an operator after 20min they informed me that sorry they can't assist me (and neither can she put me through), i have to phone your 10213 number again and follow the prompts that they've given me. Which brought me to sales (I thought it was too good to be true that a Telkom operator can answer within a minute). She then speed dialed me through to cancelations (how is it possible that she can do that but not the 1st operator??). After holding for almost an hour, the line got cut. So guess what? I HAD TO PHONE AGAIN!!!! And seeing to it that the second one didn't know what the prompts was, i had to go through a whole mission again. <br> Hear me today. I'm paying up to the end of August. After that you are servicing me for free if you don't cancel my lines. I highly doubt that you will actually have the service ethics to reply to this complaint so I thank you in advance for my free telkom ADSL and voice line.