sN
sanja N
1 reviews | Active since Aug 2014
29 Oct 2015, 12:41
How much shame Telkom Mobile has!?
We sign up to Telkom mobile september 2013.for wi-fi service and LTE device.From october 2014.that is not working properly as I can not receive emails via their wi-fi system.On 14.february we took Lenovo laptop from them which one has a problem with the sound and operating system form aprox.also october 2014.I have send MILLIONS of complains via email,phone,in person in store.Plus,every end month I pay to Telkom in CASH my due but STILL they take ,,debit order\and put my business account in minus and inure penalty.I lodge complain on this website in august 2015.and they called me the very next day.They ask for proof of payments and other documents
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Telkom's replyOfficial
29 Oct 2015, 13:11Hello nisanja,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162246.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162246.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply29 Oct 2015, 13:11
Official
Hello nisanja,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162246.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM162246.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media