how much longer do I still have to wait?

Hi there.<br> This is now the third time I have logged a complaint with regard Telkom mobile and the so called R599.00 unlimited LTE internet.<br> So eventually a wonderful lady phoned me back and managed to do a migration from the package I was on to this new package, well that was two weeks ago. She took all the details and said they where going to do the credit references and then they would call me back and then the date that the new modem and sim delivery would be discussed and a time and date set. Thant was two weeks ago I do have the Lady from Telkoms mail address and have sent 4 requests to he and there is still no answer [Email Removed] are Telkom just this pathetic or are you not actually selling this product. Please Telkom do not just respond to this mail with the normal \we appopogise for the inconvience caused we will get intouch with you with in 72 hrs\" and then what happens after that ? Nobody call or the person who does call is so *********** that they cannot assist. Telkom please get your act together and get somebody who can make a decision and sort this out."