How Much Longer??

<p>Due to moving to another house, I app**** for a telephone line four weeks ago. Telkom said they needed to check if there were lines available in my area and then they'd send a technician. I kept phoning the call centre to check on the progress. Last week, one of the call centre people said that a line had been found and that the technicians would contact me shortly. I phoned a couple of days later. The person on the line said that there was a system error and he had to open up a job, but that he would escalate it. I've called every working day since. Each call centre person says that my job was requested on the 7 July whereas I actually first requested a line on the 14 June. The call centre lady I spoke to said that because the job was only requested on the 7th July, that I will have to wait 7 to 21 working days for them to FIND A LINE!! I can only escalate the job once they've found a line. I need a line urgently as I am a freelance worker and use the internet for my income!! Telkom is costing me money. How much longer will I have to wait before they do something about it? Will it be months before I get a line??</p>