How many times do you need me to log a call and follow-up?!

<p>I have logged a call and followed up FOUR times over the past week!! Listening to my calls, you'll hear that I have been patient and calm... but enough is now enough.</p> <p> </p> <p>We are renovating our flat and have tons of Telkom lines dangling around - half-way betwee ceiling and floor. I have been waiting for you to call me and let me know when you will fix this, even after my call has been escalated TWICE!! Please note: ME (the customer) is waiting for YOU (the service provider) - to tell me when it suits YOU to come to me.</p> <p> </p> <p>If I should not receive a call to inform when you will be coming to fix this problem within 2 days from this post, I WILL CUT THE LINES MYSELF.</p> <p> </p> <p>I also come from a customer service background and THIS is horrific.</p> <p> </p> <p>Get your act together Telkom - I am a PAYING customer. Based on this service delivery I will NEVER recommend you. </p>