1 reviews | Active since Apr 2015
how many times do i have to waist my time ?????
my line was supposed to be moved on the 31 March 2015. First the technician got to my place where I was still staying on the 26 of March witch was way to early as I have not moved to the new place as yet. the Technician then said that he will move the date. I received an sms where I also rep**** its the wrong date, it was also a day or so before I moved. then the best part, Telkom technician never showed on the 31 March nor did they confirmed the date. I then phoned on the first of April just to redo the whole booking and then in the middle of the booking they said they have to cut down the line cause they are busy striking and their lives is in danger so they have to leave the building. then I got a e-mail saying my account has bees suspended so now they cant do anything until I made payment. I now made payment on the 08.04.2015 via EFT that evening. this morning 10.04.2014 I spoke to someone again to confirm my payment and fix the address on the line they need to move, so they phoned me saying they are on the way to my place so I gave them the address ..... waited an hour before they got there. I waited another hour just for them to tell me its the wrong freeking address !!!!!
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102469.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102469.
We apologise for any inconvenience caused.
Kind regards
Igsaan Damon
Telkom Social Media Team
